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State Farm® Insurance Agent Nancy Callahan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Michael Shorr
July 31, 2024
"Wonderful experience! The office staff is prompt, well-informed, thoughtful and got me a great deal on important insurance for my daughter."
"Thank you, Michael, for your kind words! We're delighted to hear about your wonderful experience with the Nancy Callahan State Farm Agent team. Providing thoughtful and well-informed service is our priority, and we're glad we could assist you in getting the coverage you needed for your daughter. We appreciate your confidence in us! -Nancy"
Kirk Avery
July 25, 2024
"Angela was professional, clear and helpful. She was a referral from a friend of mine who is in the insurance business - when an "insider" tell you who talk to, you know they must be great. True to form!"
"Thank you, Kirk! Angela’s dedication to clear and helpful service makes us proud. We appreciate the referral and your positive feedback! Please let us know if there's anything else we can do to help you. -Nancy"
Jarell Rochelle
July 16, 2024
"MORGAN SIMMONS WAS EVERYTHING AS AN AGENT! SHE HAD SO MUCH WISDOM AND WALKED ME THROUGH A TOUGH MOMENT WITH COMPASSION AND FACTS THAT MADE ME FEEL SOMEONE CARED AND WENT THE EXTRA MILE!!! I HAVE BEEN WITH NANCY FOR OVER 3 YEARS NOW AND BECAUSE OF WHO SHE IS- I WOULDN'T THINK TO LEAVE SUCH GREAT PEOPLE! WOULD BE A SURE BET TO CHOSE THIS BRANCH OF STATE FARM IF IN TEXAS!"
"Thank you, Jarell, for the wonderful review! We're so glad Morgan could provide compassionate and knowledgeable service during a challenging moment. Your loyalty to the Nancy Callahan State Farm Agent team is deeply appreciated, and we're honored to have you with us. Your recommendation is invaluable! Please let us know if there's ever anything else we can do for you. -Nancy"
Robert McDonald
July 9, 2024
"Easy people to work with, they are very helpful."
"Thank you, Robert! We're glad to hear that you found our team straightforward to work with and very helpful. Providing excellent service is our priority, and your positive feedback means a lot to us. Please let us know if there's anything else we can help you with! -Nancy"
Cynthia Hayes
July 8, 2024
"7/8/3024 Updating my appreciation for My State Fatm representatives in Nancy Callahan’s agency, Austin. Debbie Stokey had been by my side for the last year and a half as I have navigated loss and understanding my insurance needs. She has supported me, advised me and helped me understand and update my home and auto insurance. I appreciate her expertise, kindness and incredible ability to explain my insurance portfolio, so that I feel self-assured with our decisions. Thank you Debbie. Cynthia Hayes. We are so fortunate to be represented by Nancy Callahan’s State Farm agency and by Shani Cowart. Whatever issue we have,large or small, Shani is there for us—she has helped us install our drive safe app, been unfailing when we dealt with a slow leak, damage and subsequent claim, and answers my questions about our rates within a day—all expertly, patiently, and caring my. Thank you Shani for your representation. Cynthia and Bill H."
"Thank you, Cynthia! We're grateful for your heartfelt review. Debbie and Shani are indeed fantastic team members, and we’re glad they could support you during challenging times. Your appreciation and confidence in us mean the world. Thank you for being part of our State Farm Family! -Nancy"
BetsyLechow Lechow
June 26, 2024
"They got me covered when the company I had been with for the last 11 years decided they didn’t want to cover us any longer. The other company only gave us 24 hours notice."
"Thank you, Betsy! We're pleased to have been able to help you when you needed it most. Providing timely and reliable coverage is our priority. We appreciate your confidence in us after your previous experience, and we're here to support you moving forward. -Nancy"
Jane Lippmann
June 21, 2024
"I have been extremely pleased with Nancy Callahan's State Farm office and have really appreciated all the help I have received from Angela Stokey, who who has spent lots of time explaining the important details clients need to know about the world of insurance and how they relate to the policies I have bundled there. She is highly intelligent and also has outstanding people skills. One can't do better!"
"Thank you for the high praise, Jane! It is always lovely to hear we left a positive impression, and that Angela has been a great benefit to you. Insurance can be complicated, so we are here to make the process smoother! Let us know if you need anything else from us! - Nancy Thank you for the high praise, Jane! It is always lovely to hear we left a positive impression, and that Angela has been a great benefit to you. Insurance can be complicated, so we are here to make the process smoother! Let us know if you need anything else from us! - Nancy "
Carol Winter
June 21, 2024
"Everyone that I met was super nice and very knowledgeable. They took the time to explain all of my different policies."
"Thank you for the review, Carol! It is important to us to make sure our customer service is both friendly and knowledgeable. Let us know if there is anything else we can do for you. Thanks again - Nancy"
Bryan Elliott
June 18, 2024
"Morgan was extremely helpful and infromative. She got me all the help I needed, and forwarded my information to setup an insurance plan on my vehicle."
"Bryan, thank you for taking the time and leaving our office 5-stars! It is great to hear that Morgan was able to help you and provide you information for your auto insurance needs. If you need any further assistance, please reach out to our team! -Nancy"
Tyler Vickers
June 13, 2024
"Nancy and her team (Shani in particular) are so easy to work with, so helpful, and I couldn't ask for better support and service from my Insurance Agent. I own 2 homes in Austin, with a mix of coverage across them, as well as vehicle coverage. I highly recommend them!"
"Thank you, Tyler, for your kind words and for sharing your experience! We're delighted to hear that Shani and I have provided you with the support and service you deserve. Your recommendation means a lot to us, and we're here to continue assisting with all your insurance needs. Thank you for choosing us to protect your homes and vehicles in Austin! – Nancy"
Sterling Roberts
June 11, 2024
"State Farm and Morgan are awesome. Hopefully I will get my truck back next week. Morgan has been nothing but kind and helpful. :-) SMR."
"That's great to hear, Sterling! Morgan and the team at Nancy Callahan State Farm Agent are always here to help and we are glad that you found Morgan to be awesome. If you need anything else, just let us know! – Nancy "
Avery Barr
June 3, 2024
"Great experience! Very responsive and easy to work with! Happy I made the move to State Farm :)"
"Thank you, Avery! We're delighted that the team could provide you with a fantastic and responsive experience. Your positive feedback is much appreciated! Welcome to the Nancy Callahan State Farm Agent family! -Nancy"
William Fish
May 24, 2024
"Morgan is the greatest to ever do it. Such a cute and friendly personality!"
"Thank you, William, for your fantastic review! We're thrilled to hear about your positive experience with Morgan at the office of Nancy Callahan State Farm Agent. Her friendly personality and dedication truly make a difference. We're grateful to have her on our team! – Nancy"
Cara Maschler
May 16, 2024
"Nancy's office staff and agent team is a pleasure to work with. They are perfectly proactive, and they make our lives easier by helping us to stay on top of the latest opportunities to save on our insurance. At the same time, they have recently guided us very responsibly toward additional coverage for our family's business and life insurance. Shani was so personable and made us comfortable from the get-go. Would definitely recommend Nancy's team and we wish them the very best!"
"Cara, thank you for such a wonderful review! We're delighted to hear that the Nancy Callahan State Farm Agent team has consistently provided proactive and personable service. Your recommendation is highly appreciated, and we look forward to continuing to meet your insurance needs! -Nancy"
Lesley Jones
May 8, 2024
"Great customer service!"
"Lesley, thank you so much for taking a moment to share your experience! We're thrilled to hear you received excellent customer service from our team. We are dedicated to making sure each interaction is a positive one, and your feedback is a wonderful affirmation of our efforts! We look forward to continuing to serve you with the same high standard of care. Thank you for being a valued part of our community! -Nancy"
Frances Jones
April 29, 2024
"Morgan at State Farm with Nancy Callahan ROCK!!!! Thank you for all of your assistance and patience with this piece so that moving forward we can keep our discount!!!🙏👏🙌"
"Thank you for your review, Frances! Morgan and our team are indeed dedicated to providing exceptional service. We're delighted we could assist you. Don't hesitate to reach out if you need anything! - Nancy"
Mel Cr
April 23, 2024
"Awesome customer service"
"It's great to hear you had an awesome experience with our customer service at Nancy Callahan State Farm Agent office! If you need anything else, feel free to reach out. - Nancy"
Mayra Ibarra-Kenny
April 16, 2024
"I’ve been looking to find a new home insurance policy and Shani made the process very smooth. She would respond to my questions promptly and after giving her the necessary information she was able to give me a quote. She took the time to follow up with me and I’m relieved to have a policy with a trusted company."
"Thank you, Mayra, for taking the time to share your experience with Shani! We're delighted to hear your journey to finding a new home insurance plan was smooth. Shani is indeed dedicated to providing thorough and thoughtful service, and that makes her a vital member of the Nancy Callahan State Farm Agent team! Please don't hesitate to reach out if there's anything else we can help you with. Thanks again for your kind words! -Nancy"
Lamb Chops
April 16, 2024
"This is the friendliest office! We love everyone there."
Ben Yang
March 30, 2024
"Great working with this team especially in helping us with major life transitions"
Angela Dragotto
March 27, 2024
"Staff is always friendly and helpful. Whenever I need anything they email it immediately. Are quick with quotes and competitively priced."
Eduardo Oliveira
March 20, 2024
"I love this agency, they are very efficient, answer fast and are always looking for ways to help saving some money! I really recommend them! Special kudos for Shani, who has been attending me and is very friendly and efficient! Thanks Shani!!!"
Bill Laughlin
March 19, 2024
"I was referred to this agency by a close friend. In quoting the policy, the agent was clear in guiding insurance options, prompt in responding and very helpful in follow-up conversation in which all questions and options were clearly answered. Policies and payment were quickly facilitated, and policies were put in force in a timely manner."
Shelby Lewandoski
March 14, 2024
"Angela at this State Farm branch has been incredible to work with. She is fast and thorough while willing to talk through the nitty gritty details. Highly recommend!"
Satya Chelamkuri
March 12, 2024
"Shani excellent Prompt service"